TALK TO US
One email.
One phone.
No runaround.
Magnolia handles every order directly.
No support ticket runaround. No layered help desk. The team in Magnolia, Texas picks up — we respond within 24 business hours.
WRITE USREACH US
3 ways to talk.
BUSINESS HOURS
Central time. Magnolia, TX.
SEND A MESSAGE
Or write us here.
We'll respond within 24 business hours. For urgent order issues, call us direct.
RESPONSE TIMES
We don't keep you guessing.
Every inquiry gets an initial reply within one business day. Full resolution depends on what you need:
WHAT'S YOUR SITUATION?
4 ways we help.
Pre-Order Questions
Truck-fit verification, model compatibility, finish and material questions, pricing.
Order In Progress
Order status, tracking numbers, shipping updates, ETA confirmations.
After Delivery
Installation help, fit issues, warranty claims, returns, transit damage.
On The Road
Comeback Program (damage discount), referrals, fleet inquiries, road incidents.
THE FULL PICTURE
Related Galhor Policies.
TALK TO US
One email. One phone.
No runaround.
Magnolia handles every order directly.
No support ticket runaround. No layered help desk. The team in Magnolia, Texas picks up — and we respond within 24 business hours.
STAY IN TOUCH
Send a Direct Message.
We'll respond within 24 business hours. For urgent order issues, call us direct — a real person in Magnolia picks up.
LOCAL HOURS
Monday – Friday
8:00 AM – 5:00 PM
Saturday – Sunday
Closed
RESPONSE TIMES
We Don't Keep You Guessing.
Every inquiry gets an initial reply within one business day. Full resolution depends on what you need.
Initial Response
All channels
Order Questions
Status & Tracking
Warranty Returns
Process started
Full Resolution
Complex cases
WHAT'S YOUR SITUATION?
Four Ways We Help.
Pre-Order Questions
Truck-fit verification, model compatibility, finish and material questions, pricing.
Order In Progress
Order status, tracking numbers, shipping updates, ETA confirmations.
After Delivery
Installation help, fit issues, warranty claims, returns, transit damage.
On The Road
Comeback Program (damage discount), referrals, fleet inquiries, road incidents.