Legal · Warranty
We Back Every BumperFor As Long AsThe Material Earns It.
- Carbon Steel · 2 Years.
- Stainless 430 · 4 Years.
- Stainless 304 · 5 Years.
Different metals earn different coverage. All three tiers protect against manufacturing defects from delivery date. Custom and standard builds are both covered. Claims processed within 5 business days — replacement, repair, or refund, whichever fixes it fastest.
Last Updated: 06/18/2026
Three Tiers · One Standard
Pick The Metal. We Back The Work.
Coverage scales with the substrate. Same manufacturing-defect policy across all three — only the length of the window changes.
Work Truck Line.
Carbon Steel · Chrome-Plated
Built for the daily haul. Solid carbon steel base with full chrome finish. Two years of manufacturing-defect coverage from delivery date.
Long-Haul Line.
Stainless 430 · Chrome-Plated
Best value across the lineup. Stainless 430 substrate resists corrosion better than carbon steel. Four years of manufacturing-defect coverage.
Show Truck Line.
Stainless 304 · Chrome-Plated
Top of the line. Stainless 304 substrate, mirror-grade chrome finish. Five years of manufacturing-defect coverage — the longest in the segment.
What We Cover · What We Don't
Plain Lines. No Asterisks.
Manufacturing defects are on us. Environment, install, and road use are not. Read the lists below before you photograph — saves everyone time.
Approval Likely
What's Covered.
Manufacturing Defects · Always On Us
- Chrome peeling or detachmentFrom the plating process, not external damage.
- Structural manufacturing defectsWelds, formed shapes, base metal integrity issues.
- Plating defects from productionPitting, blistering, finish irregularities.
Approval Unlikely
What's NOT Covered.
Environment · Installation · Road Use
- Environmental exposureAcid rain, road salts, chemicals, weather, saltwater.
- Improper or incorrect installationMounting errors and hardware compatibility issues.
- Alterations after deliveryDrilling, bending, cutting, painting, refinishing.
- Lack of maintenance or improper careSkipped cleaning, harsh products, no rinse-down.
- Normal wear and tearRoad use is hard on metal. That's the road, not us.
- Surface oxidation on non-visible areasRear and hidden surfaces are not finish-graded.
- Road debris, collisions, or misuseBent by impact, see the Comeback Program below.
Filing A Claim · Straight Line
How To File A Claim.
Four steps. Five business days to a decision. No phone trees, no string-along.
Take clear photos and a short video of the defect from multiple angles. Daylight if possible — flash hides texture.
Send to info@galhor.com with order number, proof of purchase, and your photos/video.
Our team determines eligibility within 5 business days. We may ask for more photos.
Approved claims get one of: replacement bumper, repair, partial refund, or full refund — whichever fixes the issue fastest.
Approved Claims · Four Paths
Replacement, Repair, Or Refund.
Approved claims resolve through one of four paths — replacement bumper, professional repair, partial refund, or full refund. We pick the one that fixes the issue fastest, not the one that costs us least.
- Replacement
- Repair
- Partial Refund
- Full Refund
When Warranty Doesn't Apply
The Comeback Program™
15–25%Off Your Next Bumper
When the road bends your bumper — collision, road debris, anything outside the warranty — you still come back to us at 15–25% off your replacement. We don't ghost our customers when life happens.
Learn About ComebackStart A Claim · Talk To Us
Talk To The Team.
Magnolia handles every warranty claim directly. We respond within 24 business hours and reach a decision within 5 business days. Defective or not — we tell you straight.
Email
info@galhor.comCall
(832) 846-6353Hours
Mon–Fri · 8AM–6PM CST
Legal · Who You're Working With
Galhor is the trade name used in the United States by Galhor Inc., a Texas corporation, and Estañadora de México, S.A. de C.V., a Mexican manufacturing company. Manufacturing takes place in Tlalnepantla, Estado de México, México. U.S. distribution operates from 331 Corporate Woods Dr, Suite I-4, Magnolia, TX 77354. This warranty is non-transferable and applies to the original purchaser only, beginning from delivery date. Approved claims may resolve through replacement, repair, or refund — selected to fix the issue most efficiently. Statutory consumer rights under applicable U.S. law are not affected.