Legal · Warranty
We Back Every BumperFor As Long AsThe Material Earns It.
- Carbon Steel · 2 Years.
- Stainless 430 · 4 Years.
- Stainless 304 · 5 Years.
Different metals earn different coverage. All three tiers protect against manufacturing defects from delivery date. Custom and standard builds are both covered. Claims processed within 5 business days — replacement, repair, or refund, whichever fixes it fastest.
Last Updated: 06/18/2026
Legal / Warranty
We Back Every Bumper For As Long As The Material Earns It.
Different metals earn different coverage. All three tiers protect against manufacturing defects from delivery date. Custom and standard builds are both covered. Claims processed within 5 business days — replacement, repair, or refund, whichever fixes it fastest.
Last Updated: 06/18/2026
Three Tiers · One Standard
Pick The Metal. We Back The Work.
Coverage scales with the substrate. Same manufacturing-defect policy across all three — only the length of the window changes.
Work Truck Line.
Carbon Steel · Chrome-Plated
Built for the daily haul. Solid carbon steel base with full chrome finish. Two years of manufacturing-defect coverage from delivery date.
Long-Haul Line.
Stainless 430 · Chrome-Plated
Best value across the lineup. Stainless 430 substrate resists corrosion better than carbon steel. Four years of manufacturing-defect coverage.
Show Truck Line.
Stainless 304 · Chrome-Plated
Top of the line. Stainless 304 substrate, mirror-grade chrome finish. Five years of manufacturing-defect coverage — the longest in the segment.
What We Cover · What We Don't
Plain Lines. No Asterisks.
Manufacturing defects are on us. Environment, install, and road use are not. Read the lists below before you photograph — saves everyone time.
Approval Likely
What's Covered.
Manufacturing Defects · Always On Us
- Chrome peeling or detachmentFrom the plating process, not external damage.
- Structural manufacturing defectsWelds, formed shapes, base metal integrity issues.
- Plating defects from productionPitting, blistering, finish irregularities.
Approval Unlikely
What's NOT Covered.
Environment · Installation · Road Use
- Environmental exposureAcid rain, road salts, chemicals, weather, saltwater.
- Improper or incorrect installationMounting errors and hardware compatibility issues.
- Alterations after deliveryDrilling, bending, cutting, painting, refinishing.
- Lack of maintenance or improper careSkipped cleaning, harsh products, no rinse-down.
- Normal wear and tearRoad use is hard on metal. That's the road, not us.
- Surface oxidation on non-visible areasRear and hidden surfaces are not finish-graded.
- Road debris, collisions, or misuseBent by impact, see the Comeback Program below.
What We Cover · What We Don't
Plain Lines. No Asterisks.
Our policy is simple: if we built it wrong, we fix it. If the road broke it, we help you replace it through our Comeback Program.
Warranty Coverage
5 Items Protected
Chrome peeling or detachment
From the plating process, not external damage.
Structural manufacturing defects
Welds, formed shapes, base metal integrity issues.
Plating defects from production
Pitting, blistering, finish irregularities.
Weld failure or cracking
Failures at any seam under normal operational loads.
Substrate material integrity
Issues stemming from raw material grade or impurities.
Items Outside Warranty
Road accidents and environmental wear
Filing A Claim · Straight Line
How To File A Claim.
Four steps. Five business days to a decision. No phone trees, no string-along.
Take clear photos and a short video of the defect from multiple angles. Daylight if possible — flash hides texture.
Send to info@galhortruckparts.com with order number, proof of purchase, and your photos/video.
Our team determines eligibility within 5 business days. We may ask for more photos.
Approved claims get one of: replacement bumper, repair, partial refund, or full refund — whichever fixes the issue fastest.
Filing A Claim · Straight Line
How To File A Claim.
Four steps. Five business days to a decision. No phone trees, no string-along.
Document
Take clear photos and a short video of the defect from multiple angles. Daylight if possible — flash hides texture.
Email Us
Send to info@galhortruckparts.com with order number, proof of purchase, and your photos/video.
We Review
Our team determines eligibility within 5 business days. We may ask for more photos.
We Resolve
Approved claims get one of: replacement bumper, repair, partial refund, or full refund — whichever fixes the issue fastest.
Approved Claims · Four Paths
Replacement, Repair, Or Refund.
Approved claims resolve through one of four paths — replacement bumper, professional repair, partial refund, or full refund. We pick the one that fixes the issue fastest, not the one that costs us least.
- Replacement
- Repair
- Partial Refund
- Full Refund
Approved Claims · Four Paths
Replacement, Repair, Or Refund.
Approved claims resolve through one of four paths — replacement bumper, professional repair, partial refund, or full refund. We pick the one that fixes the issue fastest, not the one that costs us least.
Replacement
We ship a replacement bumper at no cost when the defect can't be repaired on-site.
Repair
Professional repair by an approved installer, covered in full by Galhor.
Partial Refund
A cash refund for the affected portion when repair or replacement isn't feasible.
Full Refund
Full purchase price refunded when no other resolution makes it right.
When Warranty Doesn't Apply
The Comeback Program™
15–25%Off Your Next Bumper
When the road bends your bumper — collision, road debris, anything outside the warranty — you still come back to us at 15–25% off your replacement. We don't ghost our customers when life happens.
Learn About ComebackWhen Warranty Doesn't Apply
The Comeback Program™
When the road bends your bumper — collision, road debris, anything outside the warranty — you still come back to us at 15–25% off your replacement. We don't ghost our customers when life happens.
Start A Claim · Talk To Us
Talk To The Team.
Magnolia handles every warranty claim directly. We respond within 24 business hours and reach a decision within 5 business days. Defective or not — we tell you straight.
Email
info@galhortruckparts.comCall
(713) 228-7098Hours
Mon–Fri · 8AM–6PM CST
Legal · Who You're Working With
Galhor is the trade name used in the United States by Galhor Truck Parts, a Texas corporation, and Estañadora de México, S.A. de C.V., a Mexican manufacturing company. Manufacturing takes place in Tlalnepantla, Estado de México, México. U.S. distribution operates from 331 Corporate Woods Dr, Suite I-4, Magnolia, TX 77354. This warranty is non-transferable and applies to the original purchaser only, beginning from delivery date. Approved claims may resolve through replacement, repair, or refund — selected to fix the issue most efficiently. Statutory consumer rights under applicable U.S. law are not affected.
Galhor is the trade name used in the United States by Galhor Truck Parts, a Texas corporation, and Estañadora de México, S.A. de C.V., a Mexican manufacturing company. Manufacturing takes place in Tlalnepantla, Estado de México, México. U.S. distribution operates from 331 Corporate Woods Dr, Suite I-4, Magnolia, TX 77354. This warranty is non-transferable and applies to the original purchaser only, beginning from delivery date. Approved claims may resolve through replacement, repair, or refund — selected to fix the issue most efficiently. Statutory consumer rights under applicable U.S. law are not affected.